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Re: Internet/Internet site problems

Posted: Tue Jan 24, 2023 10:22 pm
by Michael
Not for me. Very slow, but it eventually gets going...

Re: Internet/Internet site problems

Posted: Tue Jan 24, 2023 11:42 pm
by ggordon
Still very slow here. It's working, but each page takes about 15 seconds or so to come up.

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 1:41 am
by Randi
Slow again :(

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 2:26 am
by Randi
OK again :roll:

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 3:04 am
by pommystuart
Very slow now.

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 8:43 pm
by ggordon
I'm still intermittently getting slow response from the forum. I tried pinging the site, but got the result below.

Image

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 8:48 pm
by pommystuart
My CMD line ping to 65.254.248.137 returned 4 "Request timed out" errors.
Takes more than 5 seconds to change a forum page.

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 8:54 pm
by ggordon
I also did a ping from my Linux terminal with the following result.
gordon@sonoma:~$ ping oldweatherforum.org
PING oldweatherforum.org (65.254.248.137) 56(84) bytes of data.
^C
--- oldweatherforum.org ping statistics ---
69 packets transmitted, 0 received, 100% packet loss, time 69609ms
Ping is a network tool that measures how long it takes to get a response from another server on the network. The above shows that out of 69 attempts, there were no responses from oldweather.org before timing out.

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 9:52 pm
by pommystuart
It seems pages load just a little quicker in my chrome browser compared to firefox.
Not tested enough to prove consistency.

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 10:19 pm
by ggordon
It's responding fast now, but ping still does not return a result. Server administrators have the option to configure their server to not respond to pings. So it appears this is the case for our server.

So I tried a traceroute, which completed in 77 ms.
gordon@sonoma:~$ traceroute oldweatherforum.org
traceroute to oldweatherforum.org (65.254.248.137), 30 hops max, 60 byte packets
1 _gateway (192.168.1.1) 1.003 ms 0.942 ms 0.894 ms
2 tukw-dsl-gw76.tukw.qwest.net (63.231.10.76) 8.933 ms 9.582 ms 9.523 ms
3 63-226-198-89.tukw.qwest.net (63.226.198.89) 10.167 ms 10.106 ms 10.722 ms
4 * * *
5 4.69.219.206 (4.69.219.206) 11.142 ms 10.387 ms 11.007 ms
6 ae-10.a03.sttlwa01.us.bb.gin.ntt.net (129.250.9.180) 20.157 ms 15.874 ms 26.375 ms
7 ae-3.r25.sttlwa01.us.bb.gin.ntt.net (129.250.2.206) 10.047 ms 14.139 ms 10.413 ms
8 ae-4.r22.chcgil09.us.bb.gin.ntt.net (129.250.3.43) 56.852 ms 56.776 ms 63.265 ms
9 ae-1.r23.chcgil09.us.bb.gin.ntt.net (129.250.2.27) 55.981 ms 55.922 ms 54.636 ms
10 ae-2.r00.bstnma07.us.bb.gin.ntt.net (129.250.4.103) 74.903 ms 74.050 ms 74.941 ms
11 ae-0.newfold-digital.bstnma07.us.bb.gin.ntt.net (129.250.193.78) 73.828 ms 73.086 ms 73.130 ms
12 254.252.148.207.static.yourhostingaccount.com (207.148.252.254) 77.211 ms 77.324 ms 76.120 ms
13 * * *
14 65-254-248-137.yourhostingaccount.com (65.254.248.137) 77.947 ms 76.759 ms 77.206 ms
This is normal. I will try traceroute again if response gets slow again.

Re: Internet/Internet site problems

Posted: Wed Jan 25, 2023 10:29 pm
by Michael
It's slow for me. Rather a shame, having spent the big bucks for a fast computer. Why drive a Maserati when the speed limit is only 30 kmh!

Re: Internet/Internet site problems

Posted: Thu Jan 26, 2023 12:47 am
by pommystuart
My tracert for 65.254.248.137. I have a max of 30 hops in DOS. GMT 00:45

1 1 ms 1 ms 1 ms 192.168.0.1
2 18 ms 8 ms 19 ms 58.162.27.71
3 6 ms 5 ms 5 ms 203.201.26.225
4 6 ms 6 ms 6 ms 203.201.26.226
5 6 ms 6 ms 5 ms be1-130-pm2-n1syd.isp.foxtel.net.au [202.80.92.157]
6 10 ms 6 ms 6 ms bvi110-er2-n1syd.isp.foxtel.net.au [202.80.92.138]
7 7 ms 7 ms 8 ms Bundle-Ether90.chw-edge903.sydney.telstra.net [139.130.187.161]
8 8 ms 8 ms 9 ms bundle-ether12.stl-core30.sydney.telstra.net [203.50.11.176]
9 9 ms 9 ms 7 ms bundle-ether19.chw-core10.sydney.telstra.net [203.50.13.144]
10 7 ms 10 ms 9 ms bundle-ether1.oxf-gw11.sydney.telstra.net [203.50.6.93]
11 8 ms 9 ms 10 ms 203.50.13.98
12 163 ms 164 ms 165 ms 203.50.13.98
13 164 ms 164 ms 164 ms i-73.paix-core02.telstraglobal.net [202.84.247.45]
14 164 ms 164 ms 163 ms i-73.paix-core02.telstraglobal.net [202.84.247.45]
15 163 ms 162 ms 162 ms i-92.paix02.telstraglobal.net [202.84.247.41]
16 165 ms 163 ms 163 ms xe-8-2-2.mpr2.pao1.us.zip.zayo.com [64.124.123.240]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 165 ms 165 ms 165 ms be3670.ccr22.sfo01.atlas.cogentco.com [154.54.43.13]
21 189 ms 190 ms 188 ms be3110.ccr32.slc01.atlas.cogentco.com [154.54.44.142]
22 188 ms 188 ms 189 ms be3038.ccr22.den01.atlas.cogentco.com [154.54.42.98]
23 192 ms 193 ms 193 ms be3036.ccr22.mci01.atlas.cogentco.com [154.54.31.90]
24 211 ms 211 ms 211 ms be2832.ccr42.ord01.atlas.cogentco.com [154.54.44.170]
25 225 ms 225 ms 225 ms be2718.ccr22.cle04.atlas.cogentco.com [154.54.7.130]
26 291 ms 242 ms 235 ms be2879.ccr22.alb02.atlas.cogentco.com [154.54.29.174]
27 236 ms 236 ms 236 ms be3600.ccr32.bos01.atlas.cogentco.com [154.54.0.222]
28 236 ms 235 ms 236 ms endurance-international-group.demarc.cogentco.com [38.97.106.34]
29 236 ms 235 ms 235 ms 242.252.148.207.static.yourhostingaccount.com [207.148.252.242]
30 * * * Request timed out.

Re: Internet/Internet site problems

Posted: Thu Jan 26, 2023 5:19 am
by ggordon
I just did another traceroute now while it's responding very slowly again. The time for the traceroute was still 77 ms. So it looks like there is not a problem in the network. There must be something wrong on the server.

Re: Internet/Internet site problems

Posted: Fri Feb 03, 2023 5:21 pm
by arboggs
So the forum here has been kinda slow for me lately and just now Firefox gave me a bad certificate warning and tried to stop me from opening the page. Any ideas?

Re: Internet/Internet site problems

Posted: Fri Feb 03, 2023 5:32 pm
by Randi
We are working on it..............

There have been problems for a couple of weeks, but today is really bad :cry:
This is the first time I had to add a security exception for the site.

However, after doing that, it is working OK.

Re: Internet/Internet site problems

Posted: Fri Feb 03, 2023 5:59 pm
by arboggs
Oof, sounds like a pain. Thanks for everyone's hard work!

(Zooniverse has been having issues, too, and they only just isolated the problem.)

Re: Internet/Internet site problems

Posted: Fri Feb 03, 2023 6:16 pm
by Randi
Where are the Zooniverse problems (I mean other than Talk itself) mentioned?

Re: Internet/Internet site problems

Posted: Fri Feb 03, 2023 6:44 pm
by arboggs
I was chatting about it originally on the PRINT project forum because the project wasn't loading for me and, as it turns out, a lot of people. And between there and the general Talk section it sounds like projects on the new front end code base are having issues.

Here: https://www.zooniverse.org/talk/2354/27 ... 628&page=1

Re: Internet/Internet site problems

Posted: Fri Feb 03, 2023 6:58 pm
by Randi
Thanks!
A common cause seems unlikely, but I have passed it along.

Re: Internet/Internet site problems

Posted: Fri Feb 03, 2023 8:58 pm
by Randi
For now, if you are having problems try
http://www.oldweatherforum.org
rather than
https://www.oldweatherforum.org